Privacy Policy

Last Updated: August 29, 2026

At CozyPaws Boutique LLC (“CozyPaws Boutique,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit or make a purchase through cozypawsboutique.com.

1. Information We Collect

When you visit our website, create an account, place an order, contact us, or subscribe to our communications, we may collect:

Name
Billing and shipping address
Email address
Phone number
Order and purchase information
Information you provide when contacting us
Website usage and device information
Information necessary to process payments We collect information that is reasonably necessary to operate our website, fulfill orders, provide customer service, and improve our products and services.

2. How We Use Your Information

We may use your information to:

Process and fulfill orders
Process payments
Arrange shipping and delivery
Communicate with you about your order
Respond to customer-service inquiries
Manage customer accounts
Send promotional communications when you have opted in

Improve our website and shopping experience
Detect and prevent fraud or unauthorized activity
Comply with applicable laws and legal requirements

3. WooCommerce

Our online store is operated using WooCommerce, an ecommerce platform that helps us manage our products, orders, customer information, and online store functionality. WooCommerce may process information necessary to provide ecommerce functionality, including customer and order information. For more information, you may review WooCommerce’s privacy information at: WooCommerce Privacy Policy

4. Stripe Payments

We use Stripe to process payments made through our website. When you make a purchase, payment information may be transmitted directly to Stripe for payment processing, fraud prevent ion, and related services. Stripe may collect and process payment information according to its own privacy policy. CozyPaws Boutique LLC does not intentionally retain complete credit or debit card numbers on our own systems. Stripe Privacy Center

5. Cookies

Our website uses cookies and similar technologies to help the website function properly and to improve your experience. Cookies may be used to:

Maintain your shopping cart
Remember your preferences
Keep you logged into your account
Process and manage orders
Understand how visitors use our website
Improve website performance
Support security and fraud prevention

You can control cookies through your browser settings. Disabling ce rtain cookies may affect some website functionality.

6. Information Sharing

We do not sell your personal information for money. We may share information with third-party service providers when necessary to operate our business, including providers involved in:

Website and ecommerce services
Payment processing
Shipping and delivery
Email communications
Website analytics
Fraud prevention and security
Customer service We may also disclose information when required by law or when reasonably necessary to protect our rights, customers, property, or business.

7. Marketing Communications

If you voluntarily subscribe to our email list, we may send you information about:

New products
New patterns
Preorders
Promotions and special offers
Events and pop-up markets
CozyPaws Boutique news You can unsubscribe from promotional emails at any time by using the unsubscribe link in the email or by contacting us.

8. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

However, no online transmission or electronic storage method can be guaranteed to be completely secure.

9. Data Retention

We retain personal information for as long as reasonably necessary to:

Fulfill orders
Provide customer service
Maintain business and transaction records
Resolve disputes
Prevent fraud
Comply with legal and tax requirements When information is no longer needed, we may delete or anonymize it, subject to applicable legal requirements.

10. Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information, including the right to request access to, correction of, or deletion of certain information. To make a privacy-related request, please contact us using the information below. We may need to verify your identity before completing certain requests.

11. Children’s Privacy

Our website is intended for a general audience and is not directed toward children under 13. We do not knowingly collect personal information from children under 13.

12. Third-Party Websites

Our website may contain links to third -party websites, including social media platforms, payment providers, or other websites. We are not responsible for the privacy practices, content, or secur ity of third-party websites. We encourage you to review the privacy policies of those websites before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable legal requirements. Any changes will be posted on this page, along with an updated “Last Updated” date.

14. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy -related request, please contact us: CozyPaws Boutique LLC Evans, Georgia, USA Email: katja@cozypawsboutique.com Website: cozypawsboutique.com