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Terms & Conditions

Last Updated: September 3, 2026

Welcome to CozyPaws Boutique LLC. These Terms & Conditions govern your use of cozypawsboutique.com and purchases made through our website. By accessing our website or placing an order, you agree to these Terms & Conditions. Please read them carefully before making a purchase.

1. About CozyPaws Boutique LLC

CozyPaws Boutique LLC is an online pet boutique based in Evans, Georgia, offering pet apparel, accessories, and related products. Product availability is limited and may change without notice.

2. Products and Availability

We make every effort to accurately display and describe our products, including colors, patterns, sizes, and other details. Because computer and mobile displays vary, we cannot guarantee that colors shown on your screen will exactly match the actual product. Many of our current styles and patterns are available in limited quantities. Once an item is sold out, it may not be restocked. We reserve the right to limit quantities, discontinue products, or change product availability at any time.

3. Preorders

CozyPaws Boutique may offer certain products for preorder. Preorder products are not immediately available for shipment. Estimated availability or shipping dates provided on the website are estimates and may change due to circumstances outside our control. If an order contains both in-stock and preorder items, shipment timing may vary depending on the products purchased. Any specific preorder conditions shown on the applicable product page will also apply to that purchase.

4. Pricing and Payments

All prices are listed in U.S. dollars unless otherwise stated.

We reserve the right to change prices at any time. Price changes will not affect orders that have already been accepted, except where correction of an obvious pricing or technical error is permitted by applicable law. Applicable taxes and shipping charges will be calculated and displayed during checkout. Payments made through our website are securely processed through Stripe or other payment methods that may be made available through our WooCommerce store. Stripe

5. Orders

After placing an order, you should receive an order confirmation. An order confirmation acknowledges receipt of your order but does not necessarily mean that we have accepted or shipped the order. We reserve the right to cancel or refuse an order when reasonably necessary, including in cases of:

  • Incorrect pricing or product information
  • Product unavailability
  • Suspected fraud or unauthorized transactions
  • Payment problems
  • Technical or inventory errors If we cancel an order after payment has been successfully collected, the applicable amount will be refunded.

6. Shipping

Customers are responsible for providing a complete and accurate shipping address at checkout. Shipping and delivery estimates are provided in good faith but are not guaranteed. Once an order has been transferred to the shipping carrier, delays caused by the carrier, weather, holidays, or other circumstances outside our reasonable control may affect delivery. Please contact CozyPaws Boutique LLC promptly if you believe there is a problem with your shipment. Additional terms may be provided in our separate Shipping Policy.

7. Returns and Refunds

Returns and refunds are governed by the Return & Refund Policy posted on our website. Customers should review that policy before making a purchase, particularly for sale, clearance, personalized, preorder, or other items that may have special return conditions. Nothing in these Terms is intended to limit rights that cannot legally be excluded under applicable consumer-protection laws.

8. Product Sizing and Pet Safety

Customers are responsible for selecting an appropriate size for their pet. Please review available measurements or sizing information before ordering. Pet apparel and accessories should be used appropriately and under reasonable supervision. Regularly inspect products for signs of damage or excessive wear. Products should be discontinued if they become damaged or present a potential safety risk to your pet. CozyPaws Boutique LLC is not responsible for harm resulting from misuse, improper sizing, unauthorized alteration, or use of a product contrary to provided instructions, to the extent permitted by law.

9. Product Images

Product photographs are intended to represent our merchandise as accurately as reasonably possible. Colors, positioning of patterns, and other details may vary slightly from photographs. Pattern placement can also differ between individual items made from patterned material.

10. Intellectual Property

Unless otherwise indicated, the CozyPaws Boutique LLC name, website content, graphics, photographs, text, and other original materials created by or for CozyPaws Boutique LLC are protected by applicable intellectual-property laws. You may not copy, reproduce, distribute, modify, or commercially use our original website content without permission. Third-party trademarks, product names, logos, photographs, and other intellectual property remain the property of their respective owners.

11. Griffy & Drake Products

CozyPaws Boutique LLC is a retailer of Griffy & Drake products. Griffy & Drake trademarks, brand names, product designs, and other proprietary materials belong to their respective owners. References to Griffy & Drake on our website are used in connection with the sale and promotion of applicable products and do not transfer ownership of their intellectual property to CozyPaws Boutique LLC.

12. Website Use

You agree not to use our website:

  • For unlawful or fraudulent purposes
  • To interfere with the operation or security of the website
  • To attempt unauthorized access to the website or customer information
  • To transmit malicious software or harmful code
  • To misuse website content or intellectual property We reserve the right to restrict access when reasonably necessary to protect our website, customers, or business.

13. Third-Party Services and Links

Our website uses WooCommerce to provide ecommerce functionality and Stripe to facilitate payment processing. WooCommerce Our website may also contain links to third-party websites or services. CozyPaws Boutique LLC does not control and is not responsible for the content, availability, security, or privacy practices of independent third-party websites.

14. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

15. Disclaimer and Limitation of Liability

We make reasonable efforts to keep the information on our website accurate and our services available. However, we cannot guarantee that the website will always operate without interruptions, errors, or technical problems. To the fullest extent permitted by applicable law, CozyPaws Boutique LLC will not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or products.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

16. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes to our website, products, business practices, or legal requirements. Changes will be posted on this page with an updated “Last Updated” date.

17. Governing Law

These Terms & Conditions are governed by the laws of the State of Georgia, without regard to conflict-of-law principles, except where applicable law requires otherwise.

18. Contact Us

If you have questions about these Terms & Conditions, please contact: CozyPaws Boutique LLC Evans, Georgia, USA Email: katja@cozypawsboutique.com Website: cozypawsboutique.com